No doubt insurance is an important element of any sound financial plan both for domestic and commercial consumers. Different types of insurance protect you and your loved ones in different ways but more importantly having adequate insurance gives every individual or business owner peace of mind and security in the event of a loss.
As you make a decision on who should be your insurer, it’s important to look at, among other qualities, service delivery, efficiency in claims settlement, financial strength, quality of reinsurance securities, rating by an independent rating company, caliber, qualifications and experience of staff and the policy on corporate social responsibility. These are not the only qualities but they are critical in making an informed decision.
At Professional Insurance, we strongly believe in win-win relationships. Our starting point is always to understand your unique insurance needs and together we can find a solution to those needs. We are dedicated to delivering a more personal, caring and fulfilling approach to your insurance experience. Our service doesn’t end with the policy purchase. Instead, we will stay in touch and keep you informed of any changes or new products that may be available. When you insure with us, you can expect professional advice and personal service. Our staff always take the time to really get to know you and your business. This is important so that we are able to match our solution to your specific needs. We believe that ours is to understand your needs, ours is to endeavor to provide solutions to your needs and not the other way round.
Our wide range of products, both on domestic and commercial lines, are available through various channels, including brokers, agents and directly through any of our branches country wide and via the internet. We pride ourselves on delivering fast and fair claims resolution at the time of need. In addition, we are rated A+ by Global Credit Rating in terms of our claims paying ability. This is consistent with the business that we are involved in – that of delivering on our promise – to pay valid claims as and when they arise.
We value your feedback as this is the cornerstone of our existence. We would appreciate to have your comments and suggestions on how we can further improve as we deliver on our promise – together. You can send your comments through the live support program on this page or by sending an e-mail to firstname.lastname@example.org. Alternatively, you are most welcome to visit any of our offices country wide.
God bless you all
Geoffrey Chirwa Managing Director